Privacy Policy

1. What we collect

Your account

• Your first and last name, email address, country and password (stored only as a secure one-way hash).
• Your plan, payments, coupons, plan requests and feedback.
• Your business details: the nature of your business, your main USP, what you sell, who you sell to and your target locations.

Your Instagram connection

• The Instagram account you connect and its logged-in browser session (cookies), kept on our server so messages can be sent from your account. We never ask for or store your Instagram password; you log in yourself.

Your outreach settings and activity

• Your keywords, locations, qualification rules and message templates.
• The messages sent from your account through Operon, the replies received to them, how replies were sorted, and an activity log (with dates and times).
• Screenshots of the browser taken while sending or checking messages, used to confirm what happened.

Information about the accounts you target

• Public Instagram profile information of accounts found by your searches: username, name, bio, business category, website, follower, following and post counts, and recent public post engagement.

Technical information

• A sign-in cookie that keeps you logged in (no advertising or tracking cookies), and your IP address and browser in server logs.

2. How we use it

• To run the service: find and qualify leads, send your messages and follow-ups at the scheduled times, check for replies and sort them, and show your dashboards.
• To manage your plan, payments, coupons and support requests.
• To keep the service secure and working, and to investigate problems.

We do not sell your information and do not use it for advertising.

3. Who we share it with

Only the service providers needed to run Operon:

• Hostinger: hosts our server and database.
• Apify: runs the Instagram searches and collects public profile information.
• Anthropic (Claude): sorts replies into interested, not interested or automated and, when you use AI features, suggests keywords and writes and checks messages. For this we send the reply text and related messages, your business details, your message templates and the target account’s public profile information.
• Our internet connection provider: Instagram traffic from your connected account goes through a fixed network address.
• Instagram (Meta): your messages are sent through your Instagram account and are subject to Instagram’s own policies.
• Google Fonts: loads the fonts on our pages, which shares your IP address with Google.

We may also disclose information when the law requires it.

4. How long we keep it

We keep your information while your account exists. If you cancel your plan, your data is kept so you can restart. If you delete your account (My Profile → Delete account), we permanently delete your account and every record we hold about you: sign-in, profile, plan and payment records, coupons, Instagram connection and saved session, leads, searches, messages, replies, screenshots and activity logs. Copies in server backups are removed as those backups expire.

5. Your choices and rights

• See and update your name and Instagram connection in My Profile.
• Cancel your plan or delete your account at any time.
• Ask us for a copy of your information, or to correct or delete it, by emailing inhousestudiosinternal@gmail.com.

We handle personal data in line with India’s Digital Personal Data Protection Act, 2023 and other laws that apply.

6. Security

Connections use HTTPS, passwords are stored as one-way hashes, Instagram sessions are kept in private storage on our server, and access to the server is restricted. No system is completely secure, but we work to protect your information.

7. Children

Operon is a business service and is not meant for anyone under 18.

8. Changes

We may update this policy; the date at the top shows the latest version. Important changes will be shown in your dashboard or sent by email.

9. Contact

Operon System, a company under InHouse Studios: inhousestudiosinternal@gmail.com