Terms & Conditions
Last updated: 11 November 2026
1. Who we are
Operon System (“Operon”, “we”, “us”) is a company under InHouse Studios. These terms apply to the Operon website at operon-system.com and to the Operon client dashboard (together, the “service”). By creating an account or using the service you agree to these terms and to our Privacy Policy.
2. The service
Operon finds and qualifies Instagram accounts that match the keywords, locations and rules you set, and sends the messages you write from your own Instagram account: a 1st message, up to two follow-ups and, if someone declines, a short closing message. Messages are sent between 9 am and 6 pm in the time zone of the country you signed up with, and new contacts are spread across your plan period.
We do not guarantee any number of replies, customers or sales. Results depend on your targeting, your messages and how people respond.
3. Your account
- You must be at least 18 and use the service for a business.
- You must give accurate details and keep your Operon password private.
- You may only connect an Instagram account that you own or are authorised to use. You log in to Instagram yourself; we do not ask for or store your Instagram password. We keep the logged-in session on our server so messages can be sent (see the Privacy Policy).
- Messages sent through Operon look exactly like messages you send yourself. You are responsible for every message and action taken from your account through the service.
4. Acceptable use
You must not use Operon to send spam or to do anything unlawful. In particular you must not:
- send misleading, offensive, harassing, threatening or deceptive messages;
- promote illegal products or services, or impersonate anyone;
- contact people in a way that breaks Instagram’s Terms of Use or Community Guidelines, or the laws that apply to you or to them;
- try to get around Instagram’s limits, or misuse, copy or interfere with the service.
We may pause or close accounts that break these rules, without refund.
5. Plans and payment
- Plans are Starter (₹500, 5 qualified contacts), Growth (₹3,500, 70) and Scale (₹5,000, 125). Each plan runs for 28 days from when your payment is confirmed. A contact is a new person who receives your 1st message.
- Lead discovery, qualification and reply sorting are included in the plan price.
- Optional AI features are charged per use: AI Automated messages (AI writes each message for each prospect), the writing assistant, keyword suggestions and AI-written test versions of your 1st message. The price is shown before you switch them on, the total is shown in Plans & Billing, and it is added to your amount due at the end of the plan period.
- Every message, whoever writes it, is checked against our message rules before it is sent; messages that break them are not sent.
- Coupon codes are single-use and apply to one 28-day plan period.
- Prices are in Indian rupees. We may change prices for future plan periods; a period you have already paid for is not affected.
6. Refund policy
When a refund is given. If Instagram restricts the Instagram account you connected after Operon has messaged 5 accounts from it, you may receive a refund of the full amount you paid for that plan period.
Review first. A refund is issued only after we review the account to make sure Operon was not used for spamming or any illegal activity. If the review finds spammy, misleading or unlawful use, no refund is given.
Owner’s discretion. All refunds are at the sole discretion of the owner of Operon System (InHouse Studios).
How to request. Email inhousestudiosinternal@gmail.com from the email address of your Operon account, with your plan, the date of the restriction and a screenshot of Instagram’s notice. We will review the account and reply with our decision.
No refund is provided in any other case, including when you cancel part-way through a plan period. Where a coupon was used, a refund covers only the amount you actually paid.
7. Cancellation and account deletion
You can cancel your plan at any time in Plans & Billing: discovery and messages stop straight away and your data is kept. You can delete your account at any time in My Profile: your account and all records we hold about you are permanently deleted, as described in the Privacy Policy.
8. Liability
The service is provided “as is”. To the extent the law allows, InHouse Studios and Operon System are not responsible for actions taken by Instagram, for the content of messages you write, or for indirect or consequential losses such as lost profits or business. Our total liability for any claim is limited to the amount you paid us for the plan period in which the claim arose.
9. Changes to these terms
We may update these terms. The date at the top shows the latest version; important changes will be shown in your dashboard or sent by email. Continuing to use the service after a change means you accept it.
10. Governing law
These terms are governed by the laws of India.
11. Contact
Operon System, a company under InHouse Studios: inhousestudiosinternal@gmail.com